frequently asked questions

We ship to the United States & Canada.

Upon order completion, you will receive an email and/or text message confirming your order. You will also receive a shipment confirmation and tracking number via email and/or text message once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.

Your order is expected to arrive within 13 days of purchase.

Click here to view our return policy.

We are based in Las Vegas, Nevada.

Don't see your question?

Feel free to reach out and contact us at anytime. You can speak with our customer happiness team by live chat below or via email at support@getyoku.com and we will get back to you within 1 business day.